My First Vent - Vodafone 3G Wireless Broadband

I've decided to use my blog as an outlet to vent my frustration of bad service, bad products or just anything that pisses me off.

The first company on my target list is Vodafone Australia.

Earlier this year when we moved house, we found that Telstra (maybe they should be my first vent???) had removed the phone connection from the house and required $299 to reinstall it.

I wasn't too happy about having to pay that as you can imagine, so I decided to investigate wireless. I found that Vodafone Australia offer a 3G Wireless connection, where you get 5 gig of data for $39.95 per month, with speeds of up to 1.5 megabits.

So I signed up for a 24 month contract. All sounds pretty good. But the problem is, that like me, thousands of people signed up for the same deal. So what should be broadband speeds, turned out to be less than dial up for 3 times the price. And there are also frequent disconnections (I'm talking 15 - 20 per evening).

And don't even talk about their help desk service where a computer named Lara can't understand what you are talking about.

So if you are thinking wireless broadband, don't think Vodafone!